Privacy Policy – Vida Fresh Cleaning, LLC

Effective Date: April 25, 2025

At Vida Fresh Cleaning, LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, request services, or subscribe to our communications.

1. Information We Collect

We collect personal information you voluntarily provide, including:

Name
Email address
Phone number
Home or business address
Service details and preferences
Payment information (processed securely through third-party platforms)

We collect this information when you:

Submit an inquiry through our website or Housecall Pro
Request an estimate or book a service
Subscribe to our newsletter via MailerLite

2. How We Use Your Information

We use your information to:

Schedule and provide cleaning services
Respond to inquiries and customer support requests
Send booking confirmations, service reminders, and updates
Process payments securely
Share company news, service promotions, and helpful content via our newsletter (only if you subscribe)

We will never sell, rent, or share your personal information with unrelated third parties for marketing purposes.

3. How Your Information Is Stored

Your information is securely stored and managed through trusted platforms:

MailerLite: Used to manage our email newsletter subscriptions and campaigns.
Housecall Pro: Used to manage service scheduling, estimates, invoices, and payments.

Both platforms maintain high security standards to protect your information.

4. Managing Your Information

You have the right to:

Update or correct your personal information
Unsubscribe from our newsletter at any time by clicking the “Unsubscribe” link at the bottom of any MailerLite email
Request the deletion of your information from our systems (subject to any recordkeeping requirements)

To update or request deletion of your information, please contact us at: [Insert your contact email or phone number].

5. Cookies and Website Tracking

Our website may use basic cookies to enhance your browsing experience. These cookies do not collect sensitive personal information and can be disabled through your browser settings.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or services. If significant changes are made, we will notify you via email or by posting an updated version on our website.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out to us:

Vida Fresh Cleaning, LLC
314.948.0229
info@vidafreshcleaning.com